Shipping policy

Processing Time

All items are made to order on a pre-order basis. Please check the item page for information on estimated shipping times before placing your order. 

Orders cannot be modified or canceled once production has begun.

Shipping Methods

We ship worldwide from South Korea using Korea Post.

Available shipping methods may include:

• Surface Mail (Sea)
• Small Packet
• Air Mail
• EMS

Available options and shipping costs will be displayed at checkout based on your destination.

Delivery Estimates

Delivery times vary by destination and shipping method. Any delivery estimates provided by Korea Post are estimates only and are not guaranteed.

Customs, Duties & Taxes

International customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country.

Tracking

Tracking availability depends on the shipping method selected. If tracking is included, tracking information will be provided once your order ships.

Lost, Delayed, or Damaged Shipments

Once an order has been handed over to the carrier, delivery is subject to the carrier's handling and local postal services. If you experience a shipping issue, please contact us and we will do our best to assist with locating the package.